Snapchat is once again finding itself in the hot water. The Venice-based company apologized to users on Monday for a sharp rise in spam on its service, which allows users to send photos and videos message that expire after a set time.
“We want to apologize for any unwanted Snaps and let you know our team is working on resolving the issue,” the company said on its blog.
Snapchat also assured users that the uptick in spam is not related to the security breach last week that allowed hackers to obtain millions of users names and phone numbers and post them online.
To further emphasize the point, the company linked to a previous post in April about spam on its service in its apology.